Singapore Airlines KrisFlyer is one of my favourite Star Alliance frequent flyer programs. Generally, the only way to redeem miles for Singapore Airlines First and Business Class is through KrisFlyer as SQ rarely releases award seats in premium cabins to Star Alliance partners. The good news is that there is usually availability on most SQ flights, and if not, you can waitlist flights and they will usually clear.
SQ KrisFlyer General Information
Singapore Airlines KrisFlyer is a great frequent flyer program due to a number of reasons – increased availability on Singapore Airlines, no fuel surcharges when redeeming on SQ flights, decent award chart, easy to collect miles with, great customer service and call centre agents, ability to hold flights, etc.
It is important to note that while KrisFlyer does not impose fuel surcharges on Singapore Airlines flights, they do on other Star Alliance flights (provided that the airline does impose surcharges). Depending on where you originate, fuel surcharges may be significantly lower (Japan, Brazil, New Zealand, Hong Kong, etc.).
The KrisFlyer call centre agents are phenomenal – they are very competent and almost always right. They know the rules and will help you in the best way possible – they even offer to call you back if they are taking too long to process your request!
You can hold flights while you transfer in points from a bank program such as American Express. Though do note that since these are Star Alliance flights, the segment can drop at anytime and there is no guarantee the hold will stick. However, most flights stay in the record 24 – 48 hours without a ticket issued.
Transferring Points to SQ KrisFlyer Miles
Singapore Airlines KrisFlyer is transfer partners with most major bank programs. There are also dedicated credit cards earning SQ miles in select countries. You can currently transfer points to KrisFlyer from the following:
- American Express
- Capital One
As you can see, it is really easy to earn SQ miles since you can transfer in from just about anywhere. Transfers from bank programs usually takes 12-72 hours, while transfers from Marriott take longer. However, transfers may be quick or take longer depending on various circumstances such as day of week and how many people are transferring points at that given time.
SQ Award Charts
KrisFlyer features different award charts – one for Singapore Airlines flights only, one for Star Alliance flights, and also different award charts for their non-Star Alliance partners. If a booking includes both SQ and Star Alliance flights, it is considered a Star Alliance award and the mileage levels from the Star Alliance award chart will apply.
Both the Singapore Airlines and Star Alliance award charts feature amazing redemption options in various parts of the world. Depending on where you need to fly from/to, KrisFlyer might be one of the better options.
Incredible KrisFlyer Redemptions
While the SQ award charts feature incredible redemption options in a variety of zones, I wanted to share with all of you my absolute favourite SQ redemptions. Remember that the best way to search for Star Alliance availability is either on United or Aeroplan – you can then call KrisFlyer and construct your award over the phone. If your Star Alliance award is simple, chances are you may be able to book it online.
My favourite KrisFlyer redemptions include:
- Europe -> Middle East/North Africa
- 29k miles one-way Business Class
- Europe -> Central/South Africa
- 52k miles one-way Business Class
- Europe -> Central/South Asia
- 54.5k miles one-way Business Class
- Middle East/North Africa -> Central/South Africa
- 40.5k miles one-way Business Class
- South East Asia 1 -> South East Asia 1
- 7.5k miles one-way Economy Class
- 19k miles one-way Business Class
- South East Asia 1 -> Middle East/North Africa
- 35k miles one-way Economy Class
- South East Asia 1 -> Central/South Africa
- 60k miles one-way Business Class
- Hawaii/Central America -> North America and Hawaii/Central America
- 34.5k miles one-way Business Class
- Hawaii/Central America -> South America
- 46k miles one-way Business Class
- South America -> Central/South Africa
- 50k miles one-way Business Class
The figures above come from the Star Alliance award chart. While there may be other redemptions which provide incredible value, these are the ones that I use the most and I consider the best from the whole chart.
Generally, the best use of miles is almost always for redemptions in First and Business Class. This is because there is usually a not-so-significant difference between Economy and Business Class in terms of miles required, while there is almost always a big difference in the cost of the actual ticket in cash. However, sometimes when a last minute Economy Class ticket costs over $2,000, it does make sense to use miles for the ticket provided that you’re not spending a ton of miles.
Singapore Airlines KrisFlyer is an incredible program. While SQ recently changed several aspects about the program, it still continues to be rewarding for many frequent flyers. My favourite redemption was Europe to the Middle East in First Class for just 35k miles one-way (yes, Lufthansa First Class)… however, sadly that deal no longer exists.
The ability to convert points to miles from several programs into KrisFlyer makes it easy to earn SQ miles. Virtually every major transferrable points currency transfers to KrisFlyer. The fact that you can hold a ticket with SQ while your points transfer is an incredible perk, especially since last minute inventory is booked up quickly. The combination of all of the above mentioned aspects allow KrisFlyer to be a fantastic frequent flyer program.
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