In our private Travel Miles 101 Facebook group, Brittany asked us this question:
Her question: If she books travel through the Chase Ultimate Rewards portal and then closes her credit card account before that travel date, will she keep or lose her travel reservation?
Will Brittany Lose Her Travel Booking If She Cancels Her Chase Credit Card?
This is a deceptively difficult question, as while logic would suggest that she would keep her travel since she earned those points and redeemed them properly, there was no clear answer on Chase’s site nor anywhere I could find online.
To get an answer I called up the Chase Ultimate Rewards travel center and their representative Perry had to put me on hold because he had never encountered this “great question” either; when he came back here’s what he reported:
“You will definitely keep your travel booked with Ultimate Rewards points even if you cancel your credit card account, but if you need to make any changes to the booking you’ll have to call us at 866-951-6592.”
Brittany would get to keep her travel booked through Chase Ultimate Rewards even if she then closed her credit card account!
What Cards Earn Chase Ultimate Rewards Points and Redemption Options:
We consider Chase Ultimate Rewards points the most valuable of the transferable currencies because of their great transfer partners, flexibility and ease of use.
Brittany intends to redeem them by booking through the Chase UR portal, which is a nice easy redemption option, or she could transfer the points to one of Chase’s 11 different airline and hotel partners. Our favorites include:
- United Airlines
- Southwest Airlines
- British Airways
- Hyatt Hotels
- Singapore Airlines (for use on United flights, especially for the sweet spot to Hawaii)
Here’s the current list of UR earning cards:
- Chase Sapphire Reserve
- Chase Sapphire Preferred
- Chase Ink Business Preferred
- Chase Ink Cash
- Chase Freedom Unlimited
- Chase Freedom
Thanks for your question Brittany — we all learned something new today!!
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